Changes to Ordering Prescriptions
From the 1st of April we will no longer be accepting paper prescription request or emailed prescription requests to our FGCCG.email@example.com mailbox. Please use the NHS app, form below or phone line as detailed below.
The Prescription team phone lines will be open from 10am-1pm & 2pm-4pm Monday to Friday.
Please use online access to order repeat prescriptions. If you do not have online access you can register via the NHS App or go to Online Access for more information.
Prescription request and queries can be submitted via the form below.
Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment. Requests for prescriptions can be made by:
- using your online access account if you have one
- by the NHS app (visit www.nhs.uk/nhsapp)
- using the online form on this page
- by phone: 01329 664231, choosing option 3 to speak to our prescriptions team
Please allow 5 working days' notice for your prescription request to be processed and sent directly to your nominated pharmacy.
Some local pharmacies also provide a free delivery service direct to your home. Ask your local pharmacy if they provide this service.
You can re-order a repeat medication once you are halfway through your supply.
- If you usually have 2 months' supply you can re-order after you have used the first months' worth.
- For a one-month prescription you can re-order after 2 weeks
Repeat dispensing is a process that allows a patient to obtain repeated supplies of their medication or appliances without the need for the prescriber to authorised repeat prescriptions each time. This allows the prescriber to authorise and issue a batch of repeat prescriptions until the patient needs to be reviewed. The prescriptions are then available for dispensing at the specified interval by the patient’s nominated pharmacy.
If you are currently under repeat dispensing, you do not need to complete the form below and once you have collected your last repeat dispensing perscription you will need to contact the practice to book a medication review.
Online Prescription Form
Information submitted through secure forms is used only for the purposes of processing your request. We may
be in touch with you in relation to the information submitted.
All Information submitted through secure forms is secured with a private key and is accessed over a secure
connection by nominated staff. We have a strict confidentiality policy.
This information is not shared with any third party organisations.
This information is retained for up to 28 days.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.