STUBBINGTON MEDICAL PRACTICE COVID VACCINE UPDATE
We have tried to contact all our patients who are aged 70 and over and those who are clinically extremely vulnerable (these are the patients who have received a shielding letter) to invite them for a COVID vaccination.
If you are aged over 70 or clinically extremely vulnerable and haven’t been invited for a COVID vaccination you can book an appointment using the website www.nhs.uk/covid-vaccination or those unable to get online can call 119 or please contact the surgery via email (FGCCG.email@example.com) or via phone (01329 664231). Please only call the practice if you do not have the facilities to email us as the reception team cannot answer questions on the COVID vaccine. The reception team will take your contact details and you will be contacted by our admin team when an appointment is available.
Letters from NHS England offering Covid-19 vaccinations
Please be advised that there are several letters being sent out by NHS England regarding Covid vaccinations.
These letters are being sent directly from NHS England and give you the option to call 119 and book your Covid vaccination. We understand that the appointments booked this way are being offered at Portsmouth, Southampton and Bournemouth.
This is separate to our own surgery's Covid vaccination programme which is currently taking place at Brook Lane Surgery.
Please DO NOT call us to ask questions regarding these letters. The influx of calls is having a major impact on our phonelines, making it extremely difficult for patients who need medical attention to get through to us. It also takes up phonelines that would be used by staff to call patients to book into our own Covid vaccination clinics this weekend.
If you receive a letter please make the decision to either wait to hear from us to book an appointment OR phone the number on the letter to book an appointment elsewhere. If you have booked your appointment elsewhere, please note we CANNOT cancel or change that appointment for you. PLEASE DO NOT CALL US.
We have been advised that some patients have called the number on the letter to be told that these appointments have now been filled and that they should call us to book. Please DO NOT call us; you WILL hear from us when it is your turn.
PLEASE NOTE: Some of these letters are a scam and have been asking people for their bank details. The NHS will never ask you for your bank account or card details.
IF YOU ARE VISITING THE PRACTICE FOR A FACE-TO-FACE APPOINTMENT, PLEASE ATTEND WEARING A MASK OR OTHER FACE COVERING.
FOR ANYONE OVER 50 OR UNDER 50 IN A CLINICAL AT RICK GROUP WHO HAS NOT YET HAD A FLU VACCINATION
Please call the surgery to book an appointment.
TO ALL OF OUR PATIENTS
We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.
We know that you, like us, are struggling with the continued confines imposed upon us all due to the Covid-19 pandemic.
Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.
To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:
· If you are 70 or over and have not had your Covid-19 vaccine please either :
o Phone 119
o Contact us
· Please do make sure you keep your vaccine appointment.
"The vaccine is safe, simple and will offer you and those around you crucial protection against this virus"
Dr Nikki Kanani, Medical Director NHS England
Thank you for your patience.
Dr Hopkins and Partners/Practice Manager
What is happening at Stubbington Practice?
As we resume all services, we want to let you know that although our doors are closed, we are still here for you.
Please remember if you are worried about your health in any way, please contact the surgery.
Making an appointment
Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made via the phone on 01329 664231. We CANNOT make appointments requested by email.
Each request will be passed to a doctor for assessment. You may find that we treat you by phone, by video link, or we may ask you to come to the surgery.
You will only be able to access the surgery premises if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this. Please do not come to the surgery unless you have been specifically asked to do so.
- If you need to attend for a vaccination, please CLICK HERE for more information.
Please request prescriptions in one of the following ways:
- using your online access account if you have one
- via the NHS app (visit www.nhs.uk/nhsapp)
- by email: firstname.lastname@example.org
- by phone: 01329 664231, choosing option 3 to speak to our prescriptions team.
Prescriptions will be sent to your nominated pharmacy; if you have not already nominated a pharmacy please specify when requesting.
How can you help
- Please be patient – our phone lines are very busy.
- Do you have a condition that you can treat at home? If you do then please try to do this with advice from NHS online or your local pharmacist.
- Do you simply need general advice? If you do, you can call 111 for this or submit an eConsult.
- If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: 111.nhs.uk/covid-19.
- If you feel you need to see a doctor for non-Covid-19 symptoms then please call 01329 664231 and we will discuss your needs.
- Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right Clinician call you back.
- You can email the practice at:
(Please do not use this to request appointments - these must be made by calling reception on 01329 664231)
- Please check our website and Facebook page (Stubbington Medical Practice) regularly for updates.
- We do anticipate some staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time. We appreciate your continued support.
We ask that you please treat our staff with courtesy and respect - thank you for your understanding and co-operation dueing thse challenging times.
Please Seek Alternatives to A&E for
Minor Injuries & Illness where Possible
The NHS is doing all it can to make sure it is able to support all those who will need hospital treatment as a result of coronavirus (COVID-19).
Organisations across the NHS are taking a number of steps to prepare for increased demand and you may be redirected if you attend A&E with a minor injury.
Please CLICK HERE for information on where to go if you have a minor injury or illness.
Our Emergency Dept. remains open. If you or someone you know is experiencing a medical emergency you/they can still attend the ED, or alternatively please call 999.
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that aren't stopping
- chest pain
- breathing difficulties
- severe bleeding that can't be stopped
- severe allergic reactions
- severe burns or scalds
Call 999 IMMEDIATELY if you or someone else is having a heart attack or stroke. Every second counts with these conditions.
Also call 999 if you think someone has had a major trauma, such as after a serious road traffic acident, a stabbing, a shooting, a fall from a height or a serious head injury.
If you have symptoms of COVID-19 (a high temperature or a new, continuous cough), please DO NOT attend the Emergency Dept. or any of the other services.
LINKS TO FURTHER INFORMATION
Self-register as high risk
Guidance on shielding and protecting vulnerable people
Support and advice for talking to children about the pandemic
Advice for people with asthma
Guidance on Self Isolation and Social Distancing for COVID-19
Information from the Hampshire Safeguarding Adults Board
BE CAUTIOUS about CANCER
Your GP wants to know if you have any of these symptoms.
These symptoms may be harmless but can be caused by cancer or other conditions, so contact your GP to discuss them.
Quick assessment means faster reassurance if all is well. If there is a problem, an earlier diagnosis means better chances of a full recovery.
Better outcomes with
Earlier assessment of:
Change in bowel/bladder function
A mouth ulcer or skin problem which isn’t healing
Unexpected bleeding/discharge (eg bowel/vagina/nose)
Thickness/lump in a breast/nipple/elsewhere
Indigestion - severe & persistent/swallowing difficulty
Unusual appearance of a mole/wart
Symptoms of unexplained weight loss/bloating/extreme fatigue/excessive night sweats/unexplained pain
TELL YOUR GP ABOUT ANY OF THESE SYMPTOMS.
NHS Health Check Patient Satisfaction Survey
Aged 40 to 74? Take up your free NHS Health Check: contact your GP
Even more people in Hampshire are now taking up this offer – simply ring your GP and ask for your health check. It costs nothing and is easy to arrange. The receptionist will explain more.
Visit www.hants.gov.uk/healthcheck for more information
Once you have had a NHS Health Check we would be grateful if you would complete this short survey.
Freedom of Information
Click here to download our Practice's Freedom of Information Act 2000 Publication Scheme
(We are required to make this available under the terms of the Act)