House calls are for seriously ill and housebound patients only. Please make every effort to attend the surgery as you will be seen earlier in the day, with the full benefit of the surgery's clinical and computer back up. In the time it takes to do a home visit, the doctor can see three patients at the surgery.
If you do need a home visit try to call before 10.00am so that your own doctor can decide whether a visit is the best way of dealing with the problem, and prioritise the calls. Late calls may be dealt with by the duty doctor who may not know you so well.